FAQs

Security and Authenticity

We can offer the best prices because we legally purchase new software that was intended for other IT professionals. It was offered on auctions by distributors in countries where they cost less.

Yes, our Product Keys are 100% legitimate and authentic.

No, all our Product Keys are permanent and don’t have a time limit. They are not trial and not products of MSDN.

One Product Key can be used only on one computer.

Yes, your computer will be regularly updated following Microsoft releases.

No, the Product Key has never been issued to anyone else, neither it has been previously activated. The key is not retrieved from Microsoft’s system until the moment buyer purchases it.

Yes, Product Keys will pass WGA as they are issued directly from Microsoft.

Technical details

No, after the purchase we will provide you a download link via email.

You can make your installation media using USB flash drive.

Yes, it can be activated on most of the virtual platforms.

No, our Product Keys are only valid for new installations. They are not upgrading keys.

Yes, it is full software, not just an upgrade.

Our Product Keys are the same for both versions. In our delivery email, we provide you software links for both versions so you can choose which one to download according to your computer.

Yes, you can use a Windows OS Product Key on an installed Windows operating system. In this case, ignore the instructions from the delivery email and change the Product Key in your Windows Settings. Make sure that the Product Key is the exact match with your computer’s Windows edition. For example, Windows 10 Pro needs a product key of the same Windows edition.

The product keys should work for Windows 10/11 Home to Pro upgrades. However, our Product keys can only upgrade to a Windows OS with the same edition.

No, the MS Office product keys we have only work on specific Office versions. You have to uninstall other Office applications preinstalled on your computer.

We recommend that you only have one Office application installed on your computer. Multiple Office applications can cause compatibility and activation issues.

Payment, delivery and refund

You can pay using Euros (EUR), Dollars (USD) and Pounds (GBP). We accept PayPal and we also accept all major credit and debit cards, including Switch/Maestro, Visa, Visa Electron, MasterCard and American Express through PayPal or Stripe. You can also use a prepaid debit card.

The price includes Product Key and the software.

Yes, we offer a guarantee and a refund. You can check the details in our Refund Policy. If you have any problem with our products, please contact us. According to your problem, we will respond to you as soon as possible with the solution or if you prefer, with the refund.

We deliver worldwide since our products are ESD  (Electronic Software Delivery) and they are valid no matter where you are. The Product Key will be sent to your email after the payment is completed. You will receive it in few minutes.

No, we don’t sell any physical product. After purchasing you will receive an email which contains a Product Key and a link for downloading the software.

Our products are ESD. Electronic Software Delivery (ESD) is a digital delivery of a product directly to consumers via email.